T&C
For any inquiries or clarifications regarding the product, please do not hesitate to reach out to our Customer Support team at +91-7424881156.
Understanding your Product:
The accessories displayed in the photograph are solely for representational purposes and are not included in the actual product. Furniture items with intricate hand-painted details are meticulously crafted by skilled artisans, carrying on the legacy of generations of talented craftsmen. Each piece of such Furniture is unique, hence there may be slight variations between the image and the actual product.
Placing an Order:
Prior to making a purchase, we recommend checking the dimensions of your entrance/door to ensure smooth delivery of the product. In case of any issues during delivery due to size constraints, we regret to inform you that return or cancellation requests cannot be accommodated. Some items come pre-assembled and ready for use, so please refer to the item details. For products that require assembly, carpenter visits will be scheduled accordingly.
On Returns:
If you decide to return an item, please ensure that the product is packed securely in its original condition.
Damages:
At Peonyinterio, our delivery process is designed to guarantee a damage-free and convenient experience for you. If you receive a damaged or defective product, kindly inform the delivery personnel immediately upon receipt and report the issue to our customer care team at singhalarpit1028@gmail.com. The damage or defect will be evaluated within 72 hours, and an appropriate solution will be provided. Should the product be deemed broken by Peony Interio, it may be returned, replaced, or any other necessary action will be taken to address the matter. Any missing parts required for assembly should be promptly reported to our Customer Support team for immediate arrangement of delivery.
Understanding your Product:
The accessories displayed in the photograph are solely for representational purposes and are not included in the actual product. Furniture items with intricate hand-painted details are meticulously crafted by skilled artisans, carrying on the legacy of generations of talented craftsmen. Each piece of such Furniture is unique, hence there may be slight variations between the image and the actual product.
Placing an Order:
Prior to making a purchase, we recommend checking the dimensions of your entrance/door to ensure smooth delivery of the product. In case of any issues during delivery due to size constraints, we regret to inform you that return or cancellation requests cannot be accommodated. Some items come pre-assembled and ready for use, so please refer to the item details. For products that require assembly, carpenter visits will be scheduled accordingly.
On Returns:
If you decide to return an item, please ensure that the product is packed securely in its original condition.
Damages:
At Peonyinterio, our delivery process is designed to guarantee a damage-free and convenient experience for you. If you receive a damaged or defective product, kindly inform the delivery personnel immediately upon receipt and report the issue to our customer care team at singhalarpit1028@gmail.com. The damage or defect will be evaluated within 72 hours, and an appropriate solution will be provided. Should the product be deemed broken by Peony Interio, it may be returned, replaced, or any other necessary action will be taken to address the matter. Any missing parts required for assembly should be promptly reported to our Customer Support team for immediate arrangement of delivery.